QB Closing FAQ

QB Closure details + FAQ

After 23 years in business, Queen Bee Creations is permanently ceasing operation at the end of 2019 to allow owner Rebecca Pearcy to expand her apparel and accessory venture Rebecca Pearcy, the artist’s longtime creative dream and passion. See the video message here
*What is the date QB is closing?
Queen Bee as a business will be closing at the end of December 2019. The online shop + retail store will both be closed in 2020.
*How long will the shop on N Williams be open?
We will continue to keep the shop on N Williams open for as long as we samples of items, and merchandise to sell. And while it is hard to say at this point when the closure of the shop will occur, we anticipate this to be mid December.
 
*What if I miss my opportunity to order a 'Last Chance' product during the dates listed?
Once we stop accepting orders for a 'Last Chance' item, that's it! Sorry, no exceptions.
*What are the Last Chance Collections and final order dates?
Last Date to Order:  Sunday, November 10th
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Last Date to Order: Sunday, December 1st
 

SHIPPING

*How long is the current turnaround time?
Items are expected to ship 8 - 10 weeks after the order has been placed. If you order both an item from our 'Last Chance' collection as well as any other items not in that collection, your order will ship complete when all the items you ordered are finished.
*What if I place multiple orders and want them shipped together?
We're happy to do that! Please feel free to contact us at hello@queenbee-creations.com with BOTH of your order numbers and we will group them together and ship when all items are complete.

Credit, Pollen Points + Green Bee

*How long do I have to use my QB store credit?
We will continue to accept QB store credit for as long as we are accepting orders and/or have merchandise to sell. 
*Will my QB store credit be good for use on the new Rebecca Pearcy website?
No.
*How long do I have to use my Pollen Point Rewards discount code?
We will continue to accept Pollen Point reward discounts for as long as we are accepting orders and/or have merchandise to sell.
*How long do I have to use my Green Bee discount code?
We will continue to accept Green Bee discount codes for as long as we are accepting orders.
*What if I want a last chance item?
Feel free to place your order before the last chance date at full price. You can send in your Green Bee item(s) and paperwork, and include your order number. We will apply the discount retroactively. 
*Will Rebecca Pearcy continue to accept old QB items for a 25% discount on items on her site?
No.
*Will I be able to special order discontinued QB items from Rebecca Pearcy after the closure?
No.
*Will Rebecca Pearcy continue to offer repairs on QB items after the closure?
No.